Terms & Conditions new88 – Platform Terms of Use for Malaysian Players

For the purposes of this document, the following terms carry the meanings as defined below:

All transactions on the new88 platform are conducted in Malaysian Ringgit (RM/MYR). new88 does not accept or process transactions in any foreign currency. The platform operates exclusively for users based in Malaysia.

To register an account at new88, you must meet all of the following requirements:

• Be at least 21 years old on the date of registration.
• Must be an individual, not a company or business entity.
• Have an active, verifiable Malaysian phone number.
• Provide a valid, active email address that you own.
• Is not an employee, contractor, or immediate family member of a new88 employee.
• Has never had an account previously closed by new88 for violating the terms.

Each individual is only permitted to hold one (1) new88 account only. Creating multiple accounts under the same individual — whether using different names, different phone numbers, or different devices — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all existing balances.

New88 reserves the right to request identity verification documents at any time, including a copy of your Malaysian identity card (MyKad), utility bill, or other reasonable documentation. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension or closure.

New88 accepts deposits via the following payment methods, all of which are local Malaysian options:

• Touch 'n Go eWallet – the most popular deposit method among Malaysian members.
• GrabPay – fast deposits via the Grab app.
• Boost – Malaysia local e-wallet.
• ShopeePay – via the Shopee app.
• DuitNow – instant transfers using your phone number or identity card number.
• FPX (Financial Process Exchange) – online banking via Maybank2u, CIMB Clicks, Hong Leong Connect, and other Malaysian banks.

The minimum deposit at new88 is RM20 per transaction. No maximum deposit limit is set for regular members; however, higher limits may be imposed for security reasons based on your account profile.

All funds deposited into a new88 account must originate from a bank account or e-wallet registered in your own name. new88 does not accept third-party deposits. If a deposit is found to have come from an unrecognised or suspicious source, new88 reserves the right to hold those funds until verification is complete.

New88 is committed to processing all valid withdrawal requests promptly and efficiently. Below are the withdrawal terms and procedures:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals must be made to the same e-wallet or bank account same as the one used for the deposit.
• The first withdrawal requires full identity verification before it can be processed.
• Standard withdrawals are processed within an average of 15 minutes for verified members.
• Withdrawals requiring additional security review may take up to 24 hours.
• New88 reserves the right to hold withdrawals for up to 72 hours if any suspicious activity is detected.

New88 offers a variety of bonuses and promotions to members, including a Welcome Bonus of up to RM888, weekly cashback, daily VIP rebates, and seasonal promotions. All bonuses are subject to the following terms:

• Each bonus comes with rollover requirements specific requirements that must be met before bonus winnings can be withdrawn.
• Bonuses cannot be withdrawn directly — they must be used for gameplay first.
• Only one (1) deposit bonus claimable per deposit. Bonuses cannot be combined unless otherwise stated.
• New88 reserves the right to cancel any bonus if there is evidence of misuse, fraud, or any attempt to manipulate the bonus system.
• If a Member withdraws funds before meeting the rollover requirements, all outstanding bonus balances that have not fulfilled the rollover will be automatically forfeited.
• All bonuses are subject to validity period as specified. Any unused bonus will expire automatically once the validity period ends.

All bets placed on the new88 platform are subject to the following rules:

• Confirmed bets non-reversible. Please review all details carefully before confirming any bet.
• In the event of a technical disruption that prevents a game from being completed, new88 reserves the right to declare the affected bet void and refund the amount to the Member.
• New88 reserves the right to void or adjust payouts found to have resulted from system technical errors or odds display mistakes.
• For sports betting, official results from the relevant sporting body (such as the Malaysia Super League, EPL, Badminton Association of Malaysia, or Cricket Association of Malaysia) will be used to determine the winner.
• New88 reserves the right to impose betting limits on any account for security or risk management purposes.
• All bets are placed in Malaysian Ringgit (RM) only.

The following activities are strictly prohibited on the new88 platform and may result in account closure and forfeiture of all balances:

• Identity fraud — registering with or using another person's account.
• Hacking and system manipulation — any attempt to exploit technical vulnerabilities on the platform.
• Money laundering – using the new88 platform for money laundering or any other illicit financial activity.
• Bonus abuse – opening multiple accounts to claim bonuses repeatedly, or using any method to manipulate the bonus system.
• Collusion to defraud – colluding with other players to unfairly influence the outcome of a game.
• Use of automated software – using bots, automated scripts, or third-party software to play games or place bets.
• Sale or transfer of account – selling, transferring, or purchasing a new88 account to or from another party.

New88 is fully committed to responsible gambling. We believe that betting should remain a form of entertainment, not a source of financial stress or personal hardship. As a responsible platform, new88 provides a range of self-exclusion tools to help members play within healthy limits:

• Daily/Weekly/Monthly Deposit Limit: You can set your own maximum deposit limit for a specified period.
• Loss Limit: Set the maximum amount you are willing to lose within a specified period.
• Account Cool-off Period: Choose to temporarily suspend your account for a period of 24 hours, 7 days, 30 days, or 6 months.
• Self-Exclusion: If you need a longer break, you can apply for self-exclusion for an extended period.
• Professional Help Links: new88 provides referrals to counselling services and problem gambling support resources in Malaysia.

If you believe that you or someone you know may have a gambling problem, please reach out to the new88 support team or visit the Responsible Gaming us for more information and support resources.

New88 takes your privacy and data security very seriously. By registering and using our platform, you consent to the collection and use of your personal data as described in Privacy Policy ours.

• All data you provide to new88 is protected with 256-bit SSL encryption.
• New88 will not sell, rent, or share your personal data with any third party without your written consent, except as required by law.
• You have the right to request access to, correction of, or deletion of your personal data stored in the new88 system.
• New88 may use cookies to enhance your user experience. Continued use of our platform is considered consent to the use of these cookies.

New88 reserves the right to suspend or close any account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspicious or potentially unlawful activity.
• Failure to provide identity verification documents within the required timeframe.
• Requests from authorities or law enforcement agencies.
• Accounts that have been inactive for more than 12 consecutive months.

You also have the right to close your account at any time by contacting the new88 customer support team. Account closure requests will be processed within 5 business days. Any valid account balance (excluding bonus balances that have not met rollover requirements) will be returned to you within that period.

New88 is not responsible for:

• Losses incurred due to internet disruptions, device issues, or technical failures beyond new88's control.
• Any indirect, consequential, or punitive damages arising from the use of the platform.
• Actions or omissions by third parties, including game software providers.
• Losses arising from unauthorised use of an account due to the Member's negligence in safeguarding their password.

New88's maximum liability in any circumstances shall not exceed the total amount you deposited in the 30 days preceding the relevant claim.

New88 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. However, new88 will endeavour to notify members of any material changes via email or in-platform notifications.

Continued use of the new88 platform after any changes to the Terms & Conditions are published will be considered full acceptance of the revised terms. new88 encourages all members to review this Terms & Conditions page periodically to stay informed of the latest applicable rules.

If you have any questions or concerns regarding these Terms & Conditions, please contact the new88 customer support team via live chat, available 24 hours a day, 7 days a week. We are always ready to help you understand your rights and responsibilities as a new88 member.